Terms of Use

The use of this site is governed by the policies, terms and conditions set forth below. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. amp. reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on ampskin.tech you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Support team. We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services.

Liability

Hydration & filling of lines from this product will vary from customer to customer depending on the age & structure of the skin, how often it is being used or the duration of time the patch is applied for. The results of these products are not guaranteed by amp. Maintenance of skin may not be uniform due to the difference in skin type, and amp. is not liable for any unexpected results. By placing an order through ampskin.tech you accept all risks associated with the product & you agree that amp. will not be held liable for any unexpected results, or complications that may arise as result of the product. amp. is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Warranty & Refunds

As a consumer there are certain guarantees that are made when goods are sold to you, one of which is that goods are of acceptable quality. A product is considered faulty or not of acceptable quality if it:
  • Is not safe, lasting or without faults (taking into account what would reasonably be expected for the type of product and its cost);
  • Does not do all the things you would reasonably expect it to or is not fit for purpose; or
  • Does not match the description made by us, on packaging and labels, or via promotions or advertising.
If an item is not of acceptable quality you may be entitled to a refund under our Feel it or It’s Free program. To be eligible for a refund under the program, there are some criteria that need to be met:
  • The claim must be made within 30 days from the date of purchase.
  • You must be able to provide the original receipt (or a copy of) or another form of proof of purchase of the faulty item.
  • The original packaging must be returned to the amp. Skincare Technology office in Sydney, Australia including at least 1 vial of serum and 1 intact patch set in foil.
  • At least one before and after video or photograph needs to be provided to the amp. team at the time of making the claim. Photos and videos must be appropriately labelled with valid date & time stamps.
If you believe there is a fault with an item you have received, please contact us on our socials or at hello@ampskin.tech.

Payment Security

Our direct payment gateway adheres to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Subscriptions

amp. offers a Subscription Service which involves recurring periodic charges as agreed to by you when you sign up for such auto-replacing products. The Subscription Services give you the ability to specify how regularly you would like to order any auto-replacing products. Unless you opt out of a Subscription Service, which can be done via the methods described below, the Subscription Services that you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term you originally selected, at the then-current non-promotional rate. More information on Subscription Services can be found at our FAQ page. By choosing a Subscription Service, you acknowledge that such Subscription Service has an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to the effective date of cancellation of such Subscription Service.

To change or cancel your Subscription Services at any time, go to your Account or email us at hello@ampskin.tech

International Customs Charges

Some orders may incur a customs or import duty charge. amp. does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and amp. will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and amp. will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees.

Copyright

This site is owned and operated by Device Technologies Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Device Technologies PTY LTD.  All software used on the site is the sole property of Device Technologies PTY LTD.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Device Technologies PTY LTD prior written permission.  All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Resale Policy

You may only purchase products on ampskin.tech for personal use only and not for resale. By placing an order on our website, you certify that you are purchasing products for your own personal use and not for resale and that you accept our terms & conditions. We reserve the right to refuse orders for any reason without explanation.